Thank you for shopping at Xavier Smartware! We are committed to providing you with the best shipping experience for your tech gadgets. Below is our Shipping Policy that outlines the details regarding order processing, shipping methods, and delivery times.

1. Order Processing Time

  • Orders are typically processed within 1-2 business days after payment confirmation.

  • You will receive an order confirmation email once your order has been placed. After your order is processed, you will receive a shipping notification with tracking details (if applicable).

2. Shipping Method

We offer cash on delivery (COD) as the only payment option. Your order will be shipped directly to your provided delivery address, and payment will be made in cash at the time of delivery.

3. Shipping Times

  • Domestic Shipping: We aim to deliver your order within 5-7 business days from the date it is shipped. Delivery times may vary based on your location and external factors such as carrier delays or local holidays.

4. Shipping Costs

  • Shipping is free for all orders within our domestic delivery area.

  • If you have any special delivery requirements, such as expedited shipping, please contact us at [email protected], and we will assist you with the details.

5. Shipping Address

  • It is your responsibility to ensure that the shipping address provided is accurate and complete.

  • If there are any issues or changes to the shipping address, please contact us immediately at [email protected] to correct the address before shipment.

  • We are not responsible for delays or non-delivery caused by incorrect or incomplete addresses.

6. Order Tracking

Once your order is shipped, you will receive a notification email with a tracking number (if applicable). This will allow you to track your shipment through the carrier’s website.

7. Delivery Issues

  • If you experience any issues with your delivery, such as a delay or damage to the product, please contact us within 3 days of the estimated delivery date, and we will assist you in resolving the matter.

  • In the case of damage to the product, please ensure that you document the issue with photos and contact us immediately at [email protected].

8. Lost or Missing Packages

If your package is marked as “delivered” but you have not received it, please check with your local postal carrier. In the event that you are still unable to locate the package, contact us immediately at [email protected]. We will work with the delivery carrier to investigate and resolve the issue.

9. Shipping Delays

While we make every effort to ensure that your order arrives on time, shipping delays may occur due to circumstances beyond our control, such as weather conditions, carrier delays, or other unforeseen issues. We are not responsible for delays caused by external factors but will do our best to keep you informed of any changes to your delivery status.

10. Contact Us

If you have any questions regarding shipping or delivery, please feel free to contact us at:

Email: [email protected]

Thank you for choosing Xavier Smartware for your tech gadget needs!